Terms of service

general

by accessing this website and placing an order, you agree to these terms.


products

all pieces are made to order. slight variations may occur.

custom pieces are unique and may differ from initial references.


orders

once an order is placed, it cannot be modified or canceled.


pricing

all prices are listed in euros and may change without notice.


shipping

please refer to the shipping policy for details on processing and delivery times.


returns

please refer to the returns & refunds policy.

custom pieces are final sale and cannot be returned or refunded.


custom requests

submission of a custom request does not guarantee acceptance.

osla reserves the right to accept or decline any request.


liability

osla is not responsible for:

  • delays caused by shipping carriers
  • improper use of products
  • normal wear and tear

contact

for inquiries:
oslaproject@gmail.com